Frequently Asked Questions

Trade Surveillance & Data Quality

Why is data quality critical for trade surveillance success?

Trade surveillance programs depend on high-quality data to detect market abuse and ensure compliance. Sophisticated alerts and dashboards are ineffective if built on poor data foundations. BroadPeak emphasizes sourcing trade and order data directly from exchanges, integrating bilateral trade information from internal systems, and building streaming infrastructure that adapts to constant change. Note: Surveillance logic alone cannot compensate for weak data integration. Source

Should firms use exchange data or risk system data for surveillance?

Firms should use exchange data for surveillance because regulators reference exchange data, not risk system data. Risk systems often alter trade structures for internal purposes, making surveillance and regulatory matching difficult. BroadPeak recommends starting with exchange feeds to avoid mismatches and project delays. Note: Using risk system data can lead to months of wasted effort and compliance gaps. Source

What is the difference between trade and order data for surveillance?

Trade data shows executed transactions, while order data reveals the sequence and pattern of electronic orders, including placements and cancellations. Regulators use order data to investigate potential spoofing and manipulative behaviors. This information is only available from exchange feeds, not risk systems or trade databases. Note: Firms relying solely on trade data may miss critical compliance signals. Source

How does BroadPeak Trade Surveillance handle bilateral and physical trades?

BroadPeak Trade Surveillance integrates bilateral and physical trade data from internal systems, enabling firms to monitor connections between listed and bilateral activity. This approach helps detect manipulation patterns, such as influencing futures prices to benefit physical positions. Note: Surveillance of physical trades requires different data handling than listed products; limitations may exist if internal systems lack detailed data structures. Source

Features & Capabilities

What are the key features of BroadPeak Trade Surveillance?

BroadPeak Trade Surveillance centralizes and standardizes OTC, E/CTRM, and exchange data, enabling monitoring of both physical and financial trades in one place. It offers connectivity to major exchanges and execution platforms, streaming ETL for real-time data processing, and customizable alerts to accelerate investigations. Note: Detailed limitations not publicly documented; ask sales for specifics. Source

Does BroadPeak Trade Surveillance support real-time data processing?

Yes, BroadPeak Trade Surveillance processes up to 1,500 trades per second in real-time, ensuring immediate visibility and actionable insights. Streaming ETL technology extracts, transforms, and loads data as it happens, minimizing blind spots and enabling faster detection of market abuse. Note: Real-time processing requires robust infrastructure; legacy systems may not support this capability. Source

What integrations are available with BroadPeak Trade Surveillance?

BroadPeak Trade Surveillance connects with over 100 exchanges and brokers, including ICE, CME, Nodal, EEX, ElectronX, and B3. It also integrates with E/CTRM systems (ION, Enuit, SAP, Molecule, Agiboo), analytics platforms (Snowflake, Databricks), cloud infrastructure (AWS, Azure, Google Cloud), and enterprise databases (Oracle, SQL Server, PostgreSQL, MySQL). Note: Integration with some legacy or proprietary systems may require custom development. Source

Implementation & Support

How long does it take to implement BroadPeak Trade Surveillance?

Exchange and broker connectivity can go live in just a few days, with full implementation typically completed in 2–3 months. This rapid deployment minimizes downtime and accelerates time-to-value compared to traditional bespoke integration projects. Note: Implementation timelines may vary based on system complexity and custom requirements. Source

What support options are available for BroadPeak Trade Surveillance?

BroadPeak offers white glove support with dedicated specialists, 24/7 coverage, and proactive management of updates and compliance changes. Managed services are available for ongoing operational needs, including monitoring, issue resolution, and scalability. Note: Support levels may differ based on service agreements; inquire for specifics. Source

Security & Compliance

What security and compliance certifications does BroadPeak hold?

BroadPeak holds SOC 2 Type 2 certification, independently audited by A-LIGN. This validates adherence to strict criteria for security, availability, and confidentiality, and demonstrates effective operation of systems and controls over time. Note: Additional certifications may be available; ask sales for specifics. Source

Use Cases & Benefits

Who can benefit from BroadPeak Trade Surveillance?

BroadPeak Trade Surveillance is designed for energy and commodity trading firms, financial institutions, power and utilities, and precious metals trading companies. Key roles include traders, compliance teams, risk managers, and IT teams seeking real-time data, automated workflows, and unified position monitoring. Note: Firms with highly specialized or proprietary workflows may require custom solutions. Source

What business impact can customers expect from BroadPeak Trade Surveillance?

Customers can expect improved operational efficiency, cost savings, real-time decision-making, regulatory compliance, scalability, and enhanced risk management. For example, a Fortune 500 agricultural firm saved 5,000 by automating workflows, and a global oil giant reduced trade counts by 80% during data ingestion in 10 weeks. Note: Results may vary based on firm size and implementation scope. Source

Competition & Comparison

How does BroadPeak Trade Surveillance compare to ION Commodities?

BroadPeak offers a low-code platform for rapid deployment, real-time trade capture, and seamless integration with legacy and modern systems. Compared to ION Commodities, BroadPeak provides faster implementation (2–3 months vs longer timelines), proactive regulatory compliance management, and white glove support. ION Commodities offers comprehensive E/CTRM solutions and supply chain management. Choose BroadPeak for rapid deployment and real-time insights; choose ION for broader supply chain features. Note: BroadPeak may lack some supply chain management capabilities present in ION. Source

How does BroadPeak Trade Surveillance compare to Trayport?

BroadPeak provides dynamic alerts, customizable reports, streaming ETL for real-time insights, and certified connectors to 100+ exchanges and brokers. Trayport is an energy trading platform connecting traders, brokers, and exchanges. BroadPeak offers real-time data processing (1,500 trades/sec), comprehensive trade surveillance, and a low-code interface for easy customization. Choose BroadPeak for real-time surveillance and customization; choose Trayport for established energy trading connectivity. Note: Trayport may offer broader trading network features. Source

How does BroadPeak Trade Surveillance compare to Enuit?

BroadPeak focuses on data integration across disparate systems, automated workflows, and audit-ready compliance processes. Compared to Enuit, BroadPeak offers faster deployment with pre-built connectors, proven security with SOC 2 Type 2 certification, and scalability to adapt to changing market conditions. Enuit specializes in commodity trading and risk management (CTRM) solutions. Choose BroadPeak for rapid integration and compliance automation; choose Enuit for CTRM-specific features. Note: BroadPeak may lack some CTRM-specific modules present in Enuit. Source

How does BroadPeak Trade Surveillance compare to OpenLink?

BroadPeak offers a low-code platform, real-time trade capture, proactive regulatory updates, and white glove support. Compared to OpenLink, BroadPeak provides faster time-to-market (live in days for exchange connectivity), cost savings through automation, and dedicated support. OpenLink specializes in enterprise risk management and trading solutions. Choose BroadPeak for rapid deployment and support; choose OpenLink for enterprise risk management features. Note: BroadPeak may lack some advanced risk management modules present in OpenLink. Source

Customer Proof & Success Stories

What feedback have customers given about BroadPeak Trade Surveillance?

Customers report that BroadPeak offers "simple, easy to use software that works and addresses the needs of both business and IT," and "excellent, knowledgeable support." Projects have been completed on time and on budget, with the platform described as "rock solid since day one." Note: Feedback may vary; see customer testimonials for more details.

Can you share specific case studies of customers using BroadPeak Trade Surveillance?

BroadPeak has helped Indigo Precious Metals modernize trading operations, enabled a Fortune 500 agricultural firm to save 5,000, assisted a global oil giant in reducing trade counts by 80% in 10 weeks, and supported Nodal Exchange in expanding market access. For more examples, visit our case studies page. Note: Case study outcomes depend on individual firm circumstances.

Trade surveillance: Why data quality determines success

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Trade surveillance programs succeed or fail based on data quality, not surveillance logic or alert sophistication.
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Start with exchange data, not your risk system

Your firm needs the same data that regulators have at their disposal. When the CFTC or FCA calls, they are looking at exchange data, so if you built your program on risk system data, you are looking at something different and will spend the conversation explaining why your numbers do not match theirs—a conversation that never goes well.


Someone from your trading technology team will tell you this is unnecessary, pointing out that all the trades are already in the risk system that cost millions and already feeds several other applications, and that pulling data directly from exchanges is redundant and expensive. They are wrong.

Risk systems change how trades look in ways that serve their purpose but undermine surveillance. A spread trade comes in as one transaction, but the risk system splits it into two legs because that makes the P&L calculation easier.

An options strategy enters as four separate orders, but the system combines them into one position because that simplifies the Greeks calculation. This approach serves risk management perfectly but makes surveillance impossible.


Try to reverse-engineer the original trades from risk system data and you will spend months building mapping tables, discovering edge cases that do not fit your model or trades that got split or combined in ways nobody documented. You eventually give up and get the exchange data anyway after wasting several months.


At BroadPeak we have seen this pattern repeat at dozens of firms: management decides exchange data costs too much or requires too much effort, the compliance team spends months trying to work around it, the project stalls and nothing gets delivered, then a year later someone finally approves the exchange feeds and the project finishes in weeks. The moral of the story: just start with exchange data.

Trade versus order data

Major exchanges provide two feeds, the trade feed that shows executed transactions and the order feed showing every electronic order that led to those transactions. The trade feed tells you what happened, the order feed tells you why. When a regulator asks about potential spoofing, they want to see the order pattern and know how many times you placed and cancelled orders. This data comes from the order feed and exists nowhere else, not in your risk system, not in your trade database, only at the exchange.


The good news is that exchanges want you to have this data because they have compliance obligations too and would rather you catch problems before they become regulatory issues. Most exchanges make this data available at reasonable cost, with some even providing compliance-specific packages. Record-keeping rules often require you to keep this data anyway, so you might as well use it.

Bilateral and physical trades need different handling

Direct exchange data solves listed products, but bilateral trades and physical transactions require a different approach since these trades live in your internal systems with no exchange feed to tap, forcing you to work with whatever data structure your trading system uses.


With listed products, you look for market manipulation, spoofing, and wash trades, violations that show up in individual transactions. With bilateral trades, you look for connections to your listed activity to make sure listed trades are not being used to manipulate bilateral positions.


As an example, a firm trades physical natural gas and also trades Henry Hub futures, with the physical contracts settling based on where the futures contract settles at month-end. If someone at the firm pushes the futures price higher just before settlement, the physical positions suddenly become more valuable and that trader just made money on their bilateral positions. This is the pattern you want to catch, and you need both data sets to see it.


Physical delivery data matters too. A firm might trade power futures and have generation assets, raising questions about whether the listed positions are hedging the physical business or whether someone is using physical positions as cover for speculative listed trading that creates false liquidity. Questions you cannot answer with exchange data alone.

The integration challenge nobody talks about

You now have multiple data sources, each formatting data differently, using different field names, and updating on different schedules. Exchange A calls it “instrument_id” while Exchange B calls it “contract_code” and your bilateral system calls it “product_reference” – they all mean the same thing, but your surveillance system needs to know that. This is the unglamorous part of surveillance and also the part that takes the most time.

Some trades will show up that do not fit your data model when a new product type launches or a trader finds a creative way to structure a transaction, breaking your mapping logic which you then need to fix fast because trades are still flowing. This is not a one-time problem but an ongoing challenge.

Trading technology changes constantly. Exchanges upgrade their systems, add fields, change formats, and deprecate old protocols. At the same time, your trading platforms upgrade, reorganize databases, and change how they store certain trade types. Every change breaks something in your surveillance pipeline.

Most firms handle this by assigning a junior developer to fix data issues. That developer has twelve other projects, so data fixes take weeks. Surveillance alerts stop working. Nobody notices for months until an auditor finds the gap, and the fix-it cycle starts again. This approach guarantees failure.

You need dedicated technical support for surveillance data—someone who works with compliance permanently. Their job is to keep data flowing and handle changes before they break anything, monitoring data quality, catching format changes, and testing updates before they hit production. Building the system is just the first step. Maintaining it is the majority of the work.

Most firms treat surveillance data infrastructure like they treat buildings, build it once, use it for decades, minimal maintenance. Trading systems do not work that way.

Your data pipeline needs to handle real-time updates so that when a trade happens, your surveillance system sees it within seconds rather than overnight, and when an order gets placed and cancelled, that flows through immediately. Batch processing, where you load yesterday’s trades every morning, creates blind spots because a trader could run an entire spoofing pattern before lunch and your system will not see it until tomorrow, which is too late.

You need streaming ETL to extract, transform, and load data in real time as it happens. This requires different technology than most compliance teams are used to, different thinking, and budgets that compliance departments typically lack.

The good news is that the technology has gotten much better in recent years. Tools that required a team of engineers now work with minimal technical support, cloud infrastructure makes scaling easier, and costs have dropped. The bad news is that many firms are still using systems built ten years ago, trying to run modern surveillance on infrastructure designed for batch processing, and it does not work.

The hidden benefit of getting this right

Fix your data infrastructure and surveillance gets easier, which is obvious, but the less obvious benefit is that other teams want to use your data. Your trading desk wants to see their order patterns i.e. how often their orders get filled, at what price levels, and how their orders affect the market. Your risk team wants to correlate listed positions with physical exposure in real time, not end of day or overnight. Your quant team wants to analyze execution quality, see how different order types perform, and test new trading strategies against historical order data.


All of these teams need the same data you just spent months integrating for surveillance, so you can give it to them and suddenly your compliance cost center becomes a business asset. This only works if you built it right in the first place. If you cobbled together a fragile system that barely serves compliance, you cannot extend it to other teams, but if you build robust data infrastructure, everyone benefits.


Once your data is integrated, your pipelines are working, and trades flow in real time, compliance teams need to see this data and use it directly rather than through IT or by submitting tickets and waiting days.


Every surveillance question starts with looking at data, which raises new questions that require more analysis in a cycle that repeats throughout investigations. If each step requires a data analyst or developer, you move too slowly because trading happens in milliseconds while surveillance that takes days cannot keep pace.

Modern tools, like BroadPeak, let business users work directly with data without coding, just point, click, filter, and analyze.

These tools work best with clean, well-structured data, which is exactly what you just built. The analytics part should be the easy part, and if it is not, you have a tools problem rather than a data problem.

A regulator calls about trading activity from three months ago and your compliance analyst pulls up the data in under two minutes, with numbers that match what the regulator sees. The analyst can filter by time, trader, and product, seeing the order pattern, the trade executions, and the bilateral positions that might be affected, then answers the regulator’s questions on the call with no follow-up needed, no scrambling to reconstruct data, and no mismatches to explain away. That is success.


Success is also when your trading desk asks for order analytics and you can deliver it next week instead of next quarter, when a new product launches and your surveillance data pipeline handles it automatically, or when an exchange changes their data format and your monitoring catches it before it breaks anything.


Trade surveillance fails when firms use risk system data instead of direct exchange feeds. You need real-time data from exchanges showing both trades and orders, combined with bilateral trade data from internal systems. This requires streaming infrastructure rather than batch processing, plus dedicated technical support to handle constant changes. Get this right and your surveillance actually works when regulators call, but get it wrong and you spend years building a system that cannot answer basic questions. The firms that succeed treat surveillance data as critical infrastructure requiring ongoing investment rather than a one-time project.

Trade surveillance: See the whole picture

Trade surveillance teams need faster, more accurate ways to detect market abuse, especially across physical and financial trades. BroadPeak’s Trade Surveillance solution brings OTC, E/CTRM, and exchange data together so energy and commodity trading firms can monitor both physical and financial trades in one place. With connectivity to major exchanges and execution platforms, we centralize and standardize data to streamline alerts, and accelerate investigations.


With BroadPeak Trade Surveillance solutions, you eliminate false positives, unify data across your enterprise, and gain confident oversight amid shifting conditions. 


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